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★ Consumer

In fact Camerons experiments were a complete disaster.  All he managed to produce were dozens of individuals with memory loss, and the ability to repeat the phrase, I am at ease with myself.  And it was not an isolated case.  Almost all the experiments the CIA funded were equally unsuccessful.  Despite their ambitions, American psychologists were beginning to find out how difficult it was to understand and control the inner workings of the human mind.  ibid.

 

High profile figures in American life who had previously been enthusiasts for psychoanalysis now began to question why psychoanalysis had become so powerful in America.  Was it really because it benefited individuals?  Or had it in fact become a form of constraint in the interests of social order?  ibid. 

 

At the same time [as the CIAs mind-control experiments], an onslaught was launched on the way psychoanalysis was being used by business to control people.  The first blow came with the best seller The Hidden Persuaders, written by Vance Packard.  It accused psychoanalysts of reducing the American people to emotional puppets whose only function was to keep the mass-production lines running.  ibid. 

 

 

But the Freuds were about to be toppled from power by opponents who said they were wrong about human nature.  The inner self did not need to be repressed and controlled, it should be encouraged to express itself.  Out of this would come a new type of strong human being and a better society.  But  what in fact emerged from this revolution was the very opposite: an isolated, vulnerable and above all greedy self, far more open to manipulation by both business and politics than anything that had gone before.  Adam Curtis, The Century of the Self III: There is a Policeman Inside All Our Heads    

 

In the 1950s a small group of renegade psychoanalysts began a new form of psychotherapy.  They worked in small rooms in New York City and encouraged their patients to express their feelings openly.  It was a direct attack on the ideas of the Freudian psychoanalysts who had become rich and powerful teaching Americans how to control their feelings.  ibid.

 

Freud argued that at heart human beings were still driven by primitive animal instincts.  The job of society was to repress and control these dangerous forces.  ibid.

 

By the late ’50s psychoanalysis had become deeply involved in driving consumerism in America.  Most advertising companies employed psychoanalysts … They had created new ways to understand consumers’ motives above all with the focus group.  ibid.   

 

But in the early ’60s a new generation emerged who attacked this.  They accused American business of using psychological techniques to manipulate people’s feelings and turn them into ideal consumers.  ibid.    

 

Consumerism was not just a way of making money, it had become the means of keeping the masses docile, which allowing the government to pursue a violent and illegal war in Vietnam.  ibid.     

 

But the American state fought back violently … a phase of ruthless oppression of the new left.  ibid.     

 

And to produce the new self they turned to the ideas and techniques of Wilhelm Reich.  ibid.     

 

By the late ’60s the idea of self-exploration was spreading radically in America.  ibid.     

 

But while the new beings felt liberated, they had become increasingly dependent for their identity on business.  ibid.     

 

 

This rise of the self was fostered and promoted by business.  They had used the ideas of Sigmund Freud to develop techniques to read the inner desires of individuals and then fulfil them with products.  Adam Curtis, The Century of the Self IV: Eight People Sipping Wine in Kettering  

 

Politicians on the left in both America and Britain turned to these techniques to regain power.  ibid. 

 

Many of Bernays’ clients were large American corporations and he was the first person to show them how they could sell many more products if they linked them to images and symbols, to those unconscious desires Freud had identified.  ibid.  

 

By the late 80s Mrs Thatcher and her allies in advertising and media had brought the ideas of the individual to the centre of society.  ibid.  

 

Those running Labour’s campaign believed that by modern presentation they would attract back the voters yet keep the old policies.  ibid.     

 

John Major’s victory in 1992 was a disaster for the Labour Party.  A small group of reformers centred around Peter Mandelson and Philip Gould were convinced that the only way for the party to survive was to change its basic policies.  But their ideas were rejected by John Smith who had become leader.  ibid.

 

But the Democrats’ optimism was to be short-lived.  In November 1992 Clinton was triumphantly elected president.  But within weeks his administration discovered that the budget deficit was far greater than they had anticipated.  At a meeting at the White House in January 1993 the head of the Federal Reserve told them that the deficit was nearly $300 billion.  There was no way they could borrow any more without panicking the markets and causing a crisis.  The only way to pay for the proposed tax cuts would be to cut government spending not just on defence but on welfare.  Clinton was faced with a choice between the old politics and the new, and he chose the new.  ibid.

 

In August 1996 Clinton signed a bill which ended the system of guaranteed help for the poor and unemployed.  ibid.

 

In 1994 Tony Blair had become the leader of the Labour Party.  And the reforming group centred around Peter Mandelson became all powerful.  Almost every night Philip Gould ran focus groups with swing voters in the suburbs.  ibid.

 

Privately, Bernays did not believe true democracy would ever work … Consumerism was a way of giving people the illusion of control while allowing a responsible elite to continue managing society.  ibid.    

 

New Labour are faced with a dilemma.  The system of consumer democracy that they have embraced has trapped them into a series of short-term and often contradictory policies.  ibid.

 

We like the politicians have become the slaves of our own desires.  We have forgotten that we can be more than that.  That there are other sides to human nature.  ibid.    

 

 

Notting Hill 1970: All the politics had gone.  The counter-culture had transformed completely into a new kind of consumerism, with self-expression at its heart.  Adam Curtis, Can’t Get You Out of My Head II: Shooting and Fucking are the Same Thing, BBCiplayer 2021

 

 

None of it was really yours … Everything I touch and consume and hoard is going to go back in the box and I’m going to lose it all … What matters?  Zeitgeist: Moving Forward, 2011

 

 

A part inside the printer has failed, and the manufacturer sends Marcos to Technical Support.  It’s no coincidence that all three shopkeepers suggest buying a new printer.  If he agrees, Marcus will become another victim of planned obsolescence, the secret mechanism at the heart of our consumer society.  The Lightbulb Conspiracy, 2010

 

Planned obsolescence has defined our lives ever since the 1920s when manufacturers started shortening the lives of products to increase consumer demand.  ibid.

 

Shelly’s formula for a long-lasting filament is not the only mystery in the history of the lightbulb; a much bigger secret is how the humble lightbulb became the first victim of planned obsolescence.  ibid.

 

‘In 1925 he appointed a group called the 1000 Hour Life Committee.  ibid.

 

‘It’s just designed to fail.’  ibid.  investigator of broken printers  

 

‘But in the ipod, this expensive piece of hardware, when the battery died you had to replace the entire unit.  ibid.  investigator of broken ipods

 

Planned obsolescence produces a constant stream of waste which is shipped to third-world countries.  ibid.

 

 

‘Psychographics focuses more on why someone buys … who your customer is and why they buy.’  The Corbett Report: Psychographics 101, James Corbett online 2017, Infusionsoft’s ‘Introduction to Psychographics’ October 2016

 

This is not about corporations moulding themselves to better fit your desires, maybe it’s about moulding you to better desire what various companies and selling.  ibid.

 

This nexus of behavioural science, and big data and marketing.  ibid.

 

 

Since the founding of the United States of America there has been a battle for its soul between giving people the freedom to indulge and protecting them from the chaos of debauchery.  The Booze, Bets & Sex that Built the World I, History 2022

 

It gave rise to some of the most iconic products in history.  ibid.

 

In rural Alabama one bootlegger would fashion himself into an American legend: Jack Daniel.  ibid.

 

In the 1870s more than 70% of Americans over 12 years old used tobacco in some form.  ibid.

 

Duke’s machine-rolled cigarettes were a sensation.  Within a single year his company controlled nearly 90% of the American cigarette market.  ibid.

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